COUNSELING SKILLS BY KASIMILA ANNA-TEKU/BEDCP/101519

Active Listening

Active listening happens when you "listen for meaning". The listener says very little but conveys empathy, acceptance and genuiness.

Body Language

Developing encouraging body language can take some practice. Remember that communication is 55% body language, 38% tone and 7% words.

Asking Questions

Asking questions - open and closed - is an important tool in the counseling kit. They can help a person open up or close them down.

Paraphrasing

Paraphrasing is when you, the listener, restate succinctly and tentatively what the speaker said - conveying empathy, acceptance and genuineness.

Summary

A summary, in counseling, is when you focus on the main points of a presentation or session in order to highlight them.

Note Taking

Note taking is the practice of writing down pieces of information, often in a shorthand and messy manner.

Homework

Homework in counseling is fun and informative work done outside of the session. It extends the length of the session and increases progress.