ONE OF THE COMMUNICATION SKILL

Just Listen
Discover the Secret to Getting Through to Absolutely Anyone
by Mark Goulston

In Just Listen, veteran psychiatrist and business coach Mark Goulston reveals the secret on how to get through to anyone, even when productive communication seems impossible. With this powerful and engaging book summary, you learn how to: get the attention of a total stranger who you need to know; talk an angry person from an irrational state to receptivity; use the “magic paradox”; and master the critical art of buy-in. 

BY JOHN ELINA   TEKU/BEDCP/101496